chat
Top

As the leading financial advisory firm in Hong Kong, Convoy upholds its core values of Passion, Integrity and Professionalism in providing the best advices and service to help customers investing in their future.

 

We are looking for high calibre candidates to share our vision and venture our success.

Senior Officer, Customer Marketing

As the leading financial advisory firm in Hong Kong, Convoy upholds its core values of Passion, Integrity and Professionalism in providing the best advices and service to help customers investing in their future.

 

Due to our business expansion, we are looking for high calibre candidates to share our vision and venture our success

Responsibilities:

 

  • Assist in the enhancement of CRM campaign management tools (such as marketing automation platforms), front-end integration, and multi-channel communications with internal IT department, business stakeholders and third-party vendors.
  • Provide testing and administrative support for digital campaigns and projects as needed.
  • Support the delivery of effective communication strategy to engage with customers externally and with consultants internally.
  • Work with relevant parties for content creation and copywriting for a variety of electronic channels and formats.
  • Manage content across multiple platforms, including Email, CMS and basic HTML editing.
  • Support Customer Care Centre in handling enquiries regarding customer campaigns.

 

Requirements:

 

  • Bachelor’s degree in marketing, business or a related field, or with equivalent experience.  Working experience in financial industry is a plus.
  • 3 years or above experience in digital communication discipline. Experience in managing / creating engaging content for digital platforms, and evaluating the performance using analytics tools.
  • Customer focused with experience in sales and service journeys.
  • Proficient in MS Office (Excel, Word, PowerPoint) and Content Management Systems. Basic design e.g. Adobe Creative Suite (Photoshop, Illustrator, Acrobat) and HTML skills are preferred.
  • CRM and digital knowledge are an advantage.
  • Good communication skill in both written and spoken Chinese and English.
  • Good interpersonal and collaboration skills and love to connect with people from diverse background.

 

We offer competitive remuneration including career prospects to the right candidate. Interested parties please send detailed resume with availability, current and expected salaries to Human Resources Department, Convoy Global Holdings Limited, 39/F Lee & Man Commercial Center, 169 Electric Road, North Point, Hong Kong or by clicking the Apply Now button and upload your CV and cover letter.

 

(All applications will be treated in strict confidence and used for recruitment purpose within Convoy Global Holdings Limited only. All applicants are kept on file one year from the date of the application.)

0.0.26-SNAPSHOT[Thu Dec 24 2020 13:20:38 GMT+0800 (HKT)]1f2e1ed747711627e8ac2555a8977d7850a7c1d1